Contact Information

Welcome To QualityAHCC.com, worldwide distributors of Quality of Life AHCC Products. QualityAHCC.com is a division of Health Genesis Corporation. We are located SURFSIDE, FL USA, and since 1997 we have selected the most qualified chemists, doctors and bio-engineers to bring world class quality and purity into each nutritional supplement we promote. Our Mission is to favorably contribute to nutrition and health through development, production and marketing of natural products with the utmost in quality. We offer the highest quality products at the lowest possible prices.


About QUALITY OF LIFE Products
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Individuals involved in clinical trials featuring AHCC reported improvements in general well-being, and the overall quality of life. The discovery of AHCC's benefits led to the creation of Quality of Life Labs, Inc. (QOL), and inspired their mission of providing safe, unique and efficacious dietary supplements. QOL prides itself on the ability to offer reliable customer service, clinical research information and technical/scientific support.

 

Benefits Based on Research

Various clinical trials conducted since 1987 in Japan have demonstrated AHCC's ability to support immune function and response.* Research conducted at Hokkaido University, Kyorin University and Teikyo University, as well as clinical studies conducted in the United States at Columbia University, University of California, Davis, Harvard Universitys Faulkner Hospital, and the Morehouse School of Medicine reinforce these findings. Gaining the attention of researchers worldwide, the International AHCC Researchers Association was founded to promote further study. Each year, in Sapporo, Japan, AHCC researchers from around the world gather to present their findings and latest research studies at an AHCC Symposium.


Security and privacy
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we guarantee that your purchase are encrypted for your security. QualityAHCC.com is a secure web site which provides you with worry free credit card transactions. We do not not share your personal information with any other company or organization.


Phone Orders
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Phone orders will be accepted Monday through Friday, 9 am - 9pm EST at 1-877-342-5217 (Toll Free). Outside the U.S., dial (305) 861-0898.


Payment Options
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All major credit cards will be accepted for online and phone orders. We accept Visa, Mastercard, Discover, and American Express. Mail Orders may also be paid by check or money order. Orders will not be shipped until check clears.


Shipping and Handling
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FREE SHIPPING POLICY:
QualityAHCC.com offers free shipping for any order within the United States, inclusing Alaska, Puerto Rico, Hawaii, and APO (military) addresses. All orders are shipped via First Class, United States Priority Mail, United States Parcel Post, or United Parcel Service (UPS). The following exception applies: We do not provide free shipping on overnight delivery orders. A minimum of US$15.75-US$18.50 will be collected for overnight delivery. Note that additional shipping charges may apply when using UPS Next Day Air and UPS Saturday Delivery.
WHEN SHIPPING OUTSIDE THE U.S.
,all orders are insured because, without it, we cannot guarantee delivery or cover damages, if any. All packages are sent via either USPS , UPS, or DHL (unless otherwise instructed by customer). Orders delivered outside the continental United States are not assesed a shipping charge, unless Express Mail Service is requested. For Express Mail Service to any country outside the U.S., a flat rate of $55 will apply. All packages are sent as non-prescription nutritional supplements for private use only. So far, all orders have been accepted in ALL continents. All orders are usually shipped within 24-72 hours.
Returned, refused and seized packages

We strongly encourage you to contact your customs office or other appropriate authority before you place an order to familiarize yourself with any regulations or restrictions that may apply. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, delivery being delayed, or returned to us.

Before you make a purchase, please read our disclaimer regarding returned, refused or seized orders:

DISCLAIMER:

Address or other customer error: If a package is returned to QualityAHCC.com due to address error (or any other error) made by the customer, the customer will be responsible for any shipping fees incurred.

Violation of laws: If a package is returned to QualityAHCC.com due to violation of a country's laws, the customer will be responsible for any fees (such as quarantine, warehousing or shipping) billed to QualityAHCC.com. A refund will be issued for merchandise only.

Customer refusal: If a customer refuses a package because of additional fees (or for any other reason), QualityAHCC.com will issue a refund for merchandise only, minus shipping fees, upon receipt of the returned package. The customer will be responsible for any shipping fees incurred.

Customs seizure: If a package has been halted/seized by customs or abandoned by the shipping carrier, the customer will not receive credit for the order. If and when QualityAHCC.com receives the returned package, a refund will be issued for merchandise only, minus any shipping fees.

For any returned package: For any order that is returned to QualityAHCC.com, if return shipping cost is greater than the cost of goods ordered, QualityAHCC.com will instruct the carrier to abandon the package. In such a case, the customer will not receive a refund for the order, but will not be liable for the return shipping cost.

Destroyed or unreturned package: If a package has been destroyed by customs or the carrier, or has otherwise not been returned to QualityAHCC.com, we cannot issue a refund for the order.

LIMITED TIME OFFER FOR INTERNATIONAL ORDERS (FROM OUTSIDE THE U.S.A):
International Free shipping is available when purchasing any our products. All international free shipping orders are dispatched via US Postal Service First Class or Priority Mail (1-2 week delivery service). When selecting international EXPRESS shipping, a low international flat fee of US$55 will apply at check-out, regardless of quantity. Go Shopping Now!
IMPORTANT NOTE:
For questions on large orders, orders outside the United States, or for special shipping instructions, please contact us.


Disclaimer
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Unless otherwise indicated, the statements contained on the QualityAHCC.com website have not been evaluated by the Food and Drug Administration. Information contained on the QualityAHCC.com website is intended for the sole use of individuals using the website. It is not meant as a substitute for or alternative to information from health care practitioners. Please be informed that we are not qualified nor do we attempt to diagnose, treat, cure, or prevent any disease. If you are taking any medication or are under treatment for any disease, please consult your health care professional about potential interactions or other possible complications before taking any of these products. If you are pregnant or lactating, please consult with your health care professional before taking any medication or dietary supplements. QualityAHCC.com does not represent or warrant that the information available through this site is accurate , complete, or current. Prices and availability are subject to change without notice.


Contact Information
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QualityAHCC.com c/o Health Genesis Corp. 1431 SW 47th Ave UNit 1402 Davie, FL 33314 USA

Toll Free (U.S./Canada): 1-877-342-5217 or 1-800-595-6593
Outside US: (305) 861 0898
Fax: (425) 871 4196
email: [email protected]